Need help? search our FAQ's

Pick a card

Pick a card of choosing.

Upload info

Upload all the the information and images you want to customize your card.

Purchase

Once you purchase the card a confirmation verify your order will be sent to you, with all the details in your order placed.

Processing time

Takes about 2-3 days to get your card(s) printed and ready for delivery once payment is confirmed.

Printing

Printing of your card(s) will start as soon as your payment is received and confirmed 

How to add a message?

A text box is provided with what you want to say in the card.  both the left side are available for you to right your message.

Can I leave inside of card blank?

We know at times you may want to hand write the message in the card(s) for yourself, therefore we made sure not to make it mandatory for a message be written. 

However for now based on the program we are using a letter has to be left.  Once that’s done it will indicate to us that you want the card blank.  Or you can write “leave card blank” in the message section to indicate you want card blank aswell.

Where do you deliver to?

We deliver to all 14 parishes.

Where do you deliver from?

Delivery is sent from Kingston.

Tracking info isn't working

We’re sorry about that.  However sometimes it takes an extra day or two for the carrier to register your delivery status.  If nothing has changed after 48 hours, please reach out to us via delivery@greetingyuh.com and we’ll work some magic :).

Delivery notification

Delivery notifications are generated when your package is ready to be sent out to the recipient. Your delivery notification will be sent two business days after your order is placed and it’s processed for delivery.  

The tracking information included in the delivery email may take a couple of days to update.

If you placed an order more than two business days ago and you still haven’t received a delivery notification, shoot us an email to delivery@greetingyuh.com and we’ll get you taken care of 🙂

What if I need to change my delivery address?

If your order hasn’t been sent off for delivery, just send us an email at delivery@greetingyuh.com and we will update the info for you.  However if your order has already been sent off, then unfortunately you will have to order again :(.

Who sent me the card?

Usually our customers will add their names to their orders however if this has been omitted then please do contact us at info@greetingyuh.com

At Greeting Yuh we take Data Protection very seriously so if there name has been omitted, we will be unable to divulge customer account information without their direct permission.  However we can contact them and ask them to reveal them-self to you.  .

If you feel the content of the card is offensive then please don’t hesitate to report it to the Police, who will contact us directly to resolve this for you!

Can I send the card to myself?

Yes ofcourse, your card(s) can be sent to yourself, if that’s what you want :).

Order status

You will receive several email notifications updating you on your order status. 

In the meantime here is what will happened:

  1. You will receive an order confirmation after placing your order.
  2. If you did not receive an email, please reach out to us via email at sales@greetingyuh.com
  3. We have a 2 business day lead time to print, die cut (super  fancy machine that makes your Greeting Yuh the perfect size) and package your custom printed order. 
  4. You will receive another email once the delivery information has been generated. This will include the tracking information 🙂
  5. Finally you should receive a delivery confirmation email.  Meaning the package(s) has been delivered :).
  6. If your order is returned to you, refused or unable to be delivered, please get in touch with us!

If you have questions or concerns about your order at any time, please contact us at sales@greetingyuh.com.

Receipt/Confirmation of order

After completing your order, you will receive a confirmation email showing the specifications of your Greeting Yuh ordered as well as the receipt of your payment.  If for some reason you can’t locate this email, shoot us an email at sales@greetingyuh.com and we will be more than happy to resend it to you!

Editing/Cancelling an Order

If you need to change or cancel an order, please email us as soon as possible! at sales@greetingyuh.com.  If your order has already gone to print, it may be too late, but please let us know!

How do i check my order status?
How do i check my order status?
What form of payments do we accept?
  1. We accept debit and credit payments
  2. Bank transfers
Why was my payment declined?

Uh oh. If you’re 100% sure that you typed everything correct, please check that:

  • Your card is not expired
  • Your billing address is the same as the one associated with your debit/credit card

It’s also possible that your card issuer declined your payment to us (they don’t share this with us) so you may want to contact them or try another card! if there is anything we can help with please let us know at sales@greetingyuh.com

Uploading Image(s)

Please upload the best quality image(s) you have, as your card will be printed based on the quality of the image(s).  We would to love make your image(s) better quality, however its what you send in will be printed 🙂

Technical tips:

  • JPEGs are the best file type to use
  • Photos are the best quality at 900 pixels x 900 pixels

Still have a question?

Please contact us for more information.

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